Privacy Policy

We are firmly committed to ensuring your personal account is maintained with the utmost privacy. What follows is a summary of the policy we have implemented. This includes the details of our conforming with third-party privacy standards.

Personal Information

When you place orders for prints of photographs, personal information is required. However, credit related information is never stored on Green Apple Studio servers. All information transmitted for the purposes of commercial transaction resides on secure servers in 128-bit encrypted form. Consult the Security Policy section below for more information about how Green Apple Studio protects e-commerce transactions.

The following conditions apply to any account-based and transaction-based information collected by Green Apple Studio:

  • This information will not be rented, sold or shared with any third-party other than the financial institutions involved to process orders.
  • Under certain circumstances, Green Apple Studio may disclose this information gathered from its members in order to protect the rights or property of Green Apple Studio and its other members.

Non-personal information

Green Apple Studio may at times monitor the site’s activity to collect non-personal aggregate information. This information is in no way linked to an account holder’s personal identity. This information is used for statistical analysis, for example, to monitor site usability or traffic so we can make more informed decisions regarding future site development, marketing and special promotions.

Your email address

We will occasionally communicate with you using the e-mail address you supply when you create an account. In cases of promotional news, you can decline the reception of these messages. In cases where we announce significant changes to the site that we feel our members must be aware of, we will send unsolicited messages.

Your account

Green Apple Studio provides a safe and private environment for the digital photographs you order on our site. Access to your account is password protected.

Cookies on your hard drive

Cookies are small pieces of information that your browser receives from websites. They are stored on your hard drive. Cookies record site-specific settings so that when you revisit a site your preferences are automatically set according to your previous visit. Green Apple Studio uses cookies only to preset your password, permitting faster account log-in. If you prefer, you can disable the password cookie.

Your IP address

Green Apple Studio uses IP addresses to generate aggregate demographic information. IP addresses of our site’s visitors are stored in a log file. We only consult these log files to establish specific IP/User ID links in two cases:

  • If credit card fraud is suspected, we may be required to consult log files and to share the results with financial institutions or legal authorities.
  • If our Customer Support department receives a support request that is best served by consulting log files, we will do so, but only if the user agrees.

Affiliate IP addresses

If you are referred to Green Apple Studio through a promotion from another site, we will store the affiliates IP address in our database alongside your User ID. This procedure allows us to honour the contractual obligations of our promotional partnerships.

Changes to our privacy policy

Green Apple Studio reserves the right to change its privacy policy without notice. We invite you to return to this page to monitor possible changes to this policy. If you have any questions regarding our Privacy Policy, other policies and practices, or your dealings with us, please send us a message at service@greenapplestudio.ca.